Once again a big thumbs up to the entire Mason West Team for doing such amazing job with our new Garage. We are really happy with the outcome of the building and valued your guidance throughout the project. The noticeable expertise of your Management & Site Supervision assured that the project timeline was achieved despite heavy rain delays.
The team was always on time, always well efficient and maintained excellent housekeeping always.
Please pass on our gratitude to your Team for a job well done!
We will gladly recommend Mason West Building to anyone and definitely give you a call next time we start building again!
Thank you and your team for a job well done! Very good housekeeping and will definitely recommend your services.
Bennie & Colleen
Thanks Craig, Wayne and Jonathan for all your hard work and persistence getting through all the stumbling blocks to complete our cottage by the sea. You started off as strangers that I had to trust and rely on from 700km away, but proved yourselves fully capable to handle all the unexpected problems.
You never failed or faltered us, even when it seemed the project was doomed due to major ground problems. It was comforting to know that I was always able to reach you or your phones at any time.
You gave us so much excellent advice and kept solving problems as our little cottage turned out to be one of your most difficult builds. The Mason West team really did a great job and in the end it was just the way you operate that made this project a success. You had the people, the knowledge and the equipment to deliver an excellent end product and I feel that had it not been for Mason West this project would have failed.
I will continue to press on your buttons for advice and if anybody wants peace of mind with a project just get Mason West and rest assure the job will be done.
Bernie & Colleen
Pam & Hilton
To Mason West, Craig, Wayne and staff.
It was such a pleasure doing business with you. From the time that we contacted you to quote on our retaining wall repair project, right through to completion, we had nothing but sterling service. The final results really exceeded our expectations and we have received numerous compliments about the wall.
Wayne was present throughout the site work and nothing was too much trouble for him and his team, even when we asked for a few adjustments and additions. He worked well with the structural engineer to ensure that work was carried out in accordance with the specifications.
The work area was left spotlessly clean and Wayne and his team came well prepared to clean up as they went along, even though they were working with ‘messy’ building materials.
Service and workmanship of this high standard is rare these days and we would have no hesitation to engage them again ourselves and to recommend them to anyone else.
Nine & Charles Merrington
Pam & Hilton
Diane & Rex
Hi Craig, We would like to thank you for your professional approach and all the assistance and support you gave us. You and Wayne and your whole team have been such a pleasure to deal with and we would certainly recommend your company to anyone requiring the services you provide.
Again, a big thank you,
Regards, Diane and Rex
Thank you for the professional manner in the way you and your team took care of our extensions.
As you well aware, doing any type of extensions on a home is arguably one of the most stressful undertakings one can do. We managed to work together to keep the levels as low as possible…….most of the time J
We certainly were impressed with commitment and honesty of your staff.
We look forward to the next round in 2014!!!
Ken & Helen
We are extremely satisfied customers and would recommend your services without hesitation. We are so confident in the statement that anyone who wishes to view the work is more than welcome to contact us! We especially would like to thank Ryan and his team whom we found to be very polite, friendly and trustworthy. Craig you have transformed our home once again Thanks
Just a short note to thank you for the excellent job done building my walls. I know it was only a small task but it was refreshing to see skill applied accurately to produce a neat and aesthetically pleasing product. Thank you also for the tidy and clean approach your workers had to the area.
May your business grow from strength to strength.
Dear Wayne and Craig
Thank you so much for the renovations you have just completed on our flat. I have had dealings with so called “Bakkie Builders” in the past and was pleasantly surprised that your company does certainly NOT fall under that category.
Right from the first meeting and quotation everything ran very smoothly I had the advantage of being on site almost everyday and found the staff and foreman most polite willing and cheerful, with construction taking place in the confines of a block of flats the noise,dust and dirt was kept to an absolute minimum.
My wife and I “changed things” during the revamp and all the changes where accommodated without a fuss and only where necessary additional costs where encurred.
I required a tight schedule to be maintained and once again Mason West met the deadlines.
I have absolutely no hesitation in recommending Mason West to anyone thinking of doing renovations or additions
Thank you Guys
I had the pleasure and privilege of meeting Wayne a member of your staff whom was professional respectful with courtesy shown at all times.
In my mind, I can only think of him as an asset in your business.
I will heartily recommend you to any potential client.
Wendy De Wet
Thank you very much for the work you guys did and your professional and friendly manner.
Yours in Business,
Wendy De Wet
Senior Account Executive
Jean and Michael Stotter
Thank you so much – Michael and I are very happy with all that has been done – your guys really did all they could to give us exactly what we wanted. I am still waiting for the cupboard doors (will actually follow up today) then we will give you a call to come and finish the strip of cornice in the guest bathroom when you have a gap.
Thanks again and keep well.
Jan and Louisa van der Westhuizen
Thank you so much for a job well done. The team is so professional and friendly. I shall recommend you to anyone.
Jan and Louisa van der Westhuizen
Mason West has transformed our home from old and dated to fresh and modern, knocking down walls and integrating our living and dining rooms and kitchen, and updating the ceilings and lighting throughout the house.
The work was constantly supervised from the start to finish. The workmen were professional, considerate of us and our home, cleaning and tidying each day, far beyond our expectations.
Craig, Ryan and Wayne offered expert opinions and solutions which helped us to clarify our dreams and ideas. Their experience and expertise and the meticulous attention to detail by workmen resulted in a beautiful and comfortable living space.
Thank you, Craig, Ryan, Wayne and your Team!
Cath and Joff Wickins
Wayne and the guys really did a fantastic job. It really exceeded our expectations and is super.
Charles Merrington Executive Financial Services
Our thanks for handling the recent renovations to our premises. What started out as routine renovations turned into something far more complex than envisaged. However despite the difficulties and setbacks the work was completed to our entire satisfactin. We have also received positive comments from owners on the quality of the finish.
Our sincere thanks for the effort you put in and the co-operation with our own personnel.
Doug White – Chairman / My Royale Body Corporate
Wolfgang and Melanie
Hi Craig, thank you very much. May I take this opportunity to thank you for everything that Mason West has done for us, including your professionalism and well behaved crew, your quality of work and impeccable knowledge and continuous assistance. We will for sure give Mason West the reference they deserve.
We will be in contact again as we would require your services in the near future.
The Richards family
We bought a renovators dream in Amanzimtoti, to find the right people for the job was the hard part. We have built before so knew how frustrating it could be. We interviewed 2 builders before we got Mason West’s number from an architect. Craig arrived on time for our first meeting and has never been late for another. You just know when you find the right person for the job. As we reside in JHB we needed someone that would build, project manage and do quality control of our project. He assisted us from finding aluminium frames for windows and doors, light switches and fans, built in cupboards as well as helping us move our furniture into the garage so the project could commence. Over the period of the build we just received quotes and options on email from them, and by no means was it a small task. Towards the end of the build he informed us that he marked a crack in the kitchen and investigated it. Only to find that the house needed some reinforcement on the foundation. They used the most professional craftsman and engineers and if Craig was not happy, he personally helped them remove and correct the errors. The handover was done successfully and we are extremely happy with our new “huisie by die see”. Personally I would like to thank the whole team that worked on our project and for making it a pleasant experience, as well as arranging the clean and spotless building site on handover date!!
Michael and Amanda De Vos
Before deciding on a company to do our bathroom, we read your testimonials and one in specific stood out. They mentioned “Building with direction and how you and your team sure did that”, we weren’t sure what that meant until experiencing it for ourselves. Craig, Ryan and Wayne a huge thank you not only for our dream bathroom but for your pure interest, dedication and friendliness all of you showed our family. Your staff have impeccable manners on sight and treated my home like it was gold ensuring proper tidying between each day. Your attention to fine detail was remarkable. Communication every step of the way ensured little room for error. Not only have we decided to do our second bathroom with you but have decided that Mason West will be our future resident builders for any project big or small. ONCE AGAIN A HUGE THANK YOU FOR A JOB WELL DONE!
Currently, the South African Construction Industry is in a slump it has not witnessed for years. Large companies like Grinaker LTA and Group Five Building are all seeking administration and their demise filters down to smaller businesses. Companies relied on Government tenders for their work and few companies were brave enough to go it alone relying on ‘word of mouth’ or their reputation to secure private work.
One of those companies is Mason West whose motto is ‘building with direction’. Having worked in the industry for 40 years myself I asked Craig Mason to price to do some minor work to my property. Against normal advice I did not seek a second quote relying on my knowledge and Craig’s ‘open door’ policy.
There was no pressure to complete the work immediately but when we agreed a start day Craig, Wayne and his team proved to be very well organized, had a core group of skilled employees and most importantly, did not request a deposit up front which demonstrate to me that finances are managed well.
Communication was impressive. Wayne kept me in the picture on a daily and weekly basis which allowed me to manage my finances with help from Craig. The standard of work was so good in that very little time was wasted making good any mistakes. Attention to detail was remarkable. With using core employees I had no fear of unknown labour working on my property. The work was finished on time and on budget.
I have no hesitation whatsoever in recommending Mason West for all your Building and Civil Engineering needs.
Dubai – United Arab Emirates
We set some high expectations for the Mason West team, and they met each and every one!
Not only did they manage our project with hands-on attention to a professional degree, but they did so while we were overseas, handling any and all building headaches so that we didn’t have to!! Every little detail, plan and action was overseen brilliantly and we have been left with the most stunning addition to our home. Their service was first-rate, the work was neat, their communication was constant, and their after-sale support has been incomparable.
Thank you Mason West for our little piece of heaven – we get so many compliments on YOUR excellent work, and we really look forward to working with you again!
Natasha van der Berg
Amanzimtoti – South Africa
Dubai – United Arab Emirates
Elizabeth and Norman Jones
The interior of our unit was long overdue for painting. We accepted a quote from MASON WEST – who went out of their way to fit us in so the work could be completed before our grandaughters visit. All I can say is they are SIMPLY THE BEST. They have done the most amazing job – their meticulous attention to detail is unbelievable. The work has been completed in record time and so efficiently- There are no words to express how delighted we are with the finish. Our home looks fantastic Thank you MASON WEST – you guys are amazing. – I repeat – MASON WEST, YOU ARE SIMPLY THE BEST.
Elizabeth and Norman Jones
My decision to hire Mason West to renovate my home is one I will never regret. I lived in my home during the two months extensive renovations because the contractors were ever mindful of my comfort. Craig and Wayne were often on site liaising with me and the foreman, as well as giving advice and encouragement. The formen, first Gareth and then Marc, were on site daily and were in telephonic contact with Craig and Wayne many times during the day.
I always received a phone call if they were running late. The technicians were honest, respectful, diligent and highly skilled. When I complimented a painter on his work he replied, “We work until the customer is satisfied.” This comment could be Mason West’s slogan. Their attention to detail was amazing. The site was thoroughly cleaned before they left for the day. Thank you to Craig and his team for everything. I would recommend them without hesitation.
R. & C. Wood
We can highly recommend Mason West for any building/ alterations you may require. They altered our kitchen by removing and bricking up a door and after installation of new cupboards etc., tiled the walls. They also did various plumbing jobs and altered our dining room, added an outside patio plus attended to extra water drainage. They also did internal painting and a little exterior painting.
Craig Mason was on site several times daily and we found him to be extremely helpful in what we were requiring and gave us really good quality workmanship and made sure that work was carried out expertly and in good time.
We would not hesitate in using Mason West again for any job that we may require in the future.
Piet and Amanda
Thank you, Michael and the team for the excellent work that you have done. It was really a pleasure doing business with you and ja I would recommend Mason West any time to other clients.
Your quality (detail) of work and the way you leave your site on a daily basis speak for itself.
Doug and Terry Fry
Thank you for the excellent construction work undertaken over the last 3 weeks. Your professional approach from the beginning was outstanding. The quality of your workmanship bares testimony to the way in which you run your business.
Your staff that worked on our property, were a credit to your business. They were honest, friendly, helpful and tidy, from the supervisors to the labourers. Always willing to listen and assist when asked.
We can definitely recommend anyone planning to do building construction to use Mason West
Many thanks once again.